Privacy Policy
How we handle and protect your personal information.
Information We Collect
When you make a booking or contact us, we collect your name, email address, phone number, and booking details (tour type, dates, number of guests). For airport transfers we may also collect your flight information.
How We Use Your Information
- To process and confirm your bookings
- To communicate with you about your tour or transfer
- To monitor your flight status for airport transfer pickups
- To send booking confirmations and important travel information
Payment Security
All payments are processed securely through Teya. We do not store credit card numbers, CVV codes, or any sensitive payment information on our servers. Your financial data is handled entirely by our payment provider in compliance with PCI DSS standards.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only shared with our drivers and guides as necessary to provide the booked service.
Data Retention
We retain your booking information for a reasonable period after your tour to handle any follow-up questions, refunds, or disputes. You may request deletion of your personal data at any time by contacting us.
Cookies
Our website uses only essential cookies required for the site to function properly (such as language preferences). We do not use tracking cookies or third-party analytics that collect personal data.